Treat gambling as paid entertainment, never as income or a way to recover a loss. Decide before each session how much you are ready to lose, keep it to money you can spare, and stop when it stops being fun. Accounts are for adults aged 18 or over only.
Which controls can you use?
- Deposit limits, set daily, weekly or monthly
- Session controls, which flag how long you have been playing
- Cooling-off, a pause of 24 hours or longer
- Self-exclusion, from one month or from six months
Our team can apply any of these through live chat or e-mail. A self-exclusion cannot be reversed before it ends, the account does not reopen by itself afterwards, and you are removed from our promotional mailings while it runs.
Does GAMSTOP cover us?
No. We are licensed in Curaçao and are outside GAMSTOP, so a registration there will not stop an account being opened here. If you rely on it, please do not register, and ask us to exclude you too. Gamban stops gambling sites, ours included, from loading on phones and computers.
Can a relative ask us to close an account?
We can act only on a request from the account holder, for data protection reasons. If you are worried about someone, talk to them and point them to the services below.
Which signs mean it is time to pause?
Spending more time or money than you meant to, chasing a loss, borrowing or selling things to play, hiding it from family, or feeling restless when you try to stop.
Where can you get free help?
- BeGambleAware: advice and a route into treatment
- GamCare: runs the National Gambling Helpline, free on 0808 8020 133
- Gamblers Anonymous: meetings in person and online
- Gambling Therapy: support in several languages
All of them are free and confidential.